Terms & Conditions

Maura Fay Learning Client Terms and Conditions

1. FEE STRUCTURE: All fees are + GST at 10%.2. PAYMENT OF FEES: Bookings will only be secured upon receipt of full payment via Credit Card, PayPal or where a Company Purchase Order is supplied. Payment is due at time of course booking or within 7 days of invoice date. Where payment is not received by course start date then we have the right to refuse the delegate(s) entry to the course. In these circumstances, the invoice in question will remain payable in full. Payment can be made by credit card, debit card. For further information please call 1300 559 221 or email enquiries@maurafaylearning.com Maura Fay Learning reserves the right to amend the pricing of public workshops.3. CREDIT CARD PAYMENTS: All payments made by PayPal, Visa and MasterCard are subject to a 1.5% surcharge. All payments made by AMEX are subject to a 1.5% surcharge due to the additional Merchant charges for processing payments.4. CONFIRMATION OF BOOKING: Public program bookings cannot be confirmed until payment received.  Payment is due at time of course booking.5. CONFIDENTIALITY: Each party will keep confidential and not disclose or make public the Confidential Information of the other party without the prior written consent of the other party.6. INTELLECTUAL PROPERTY: Any material used as part of a workshop remains the property of Maura Fay Learning at all times. No part of any documentation, training manual, courseware or methodology may be reproduced in any form, stored in any retrieval system, transmitted or distributed in any form or by any means; electronic, mechanical photocopying, recording or otherwise without the express written permission of Maura Fay Learning.7. CANCELLATIONS AND CHANGES: Maura Fay Learning will provide a full refund less 10% administration fee for cancellations of public workshops where adequate notice of no less than 30 days is provided in writing. Transfers to alternate dates with notice in writing of no less than 30 days can be accommodated and will not incur a fee. Only one transfer is permitted. There are no transfers within 30 days, although we can accommodate a change of name to allow a friend or colleague to take your seat. Cancellations with less than 30 days’ notice will be at full cost. No transfers or refunds are permitted within 30 days of course commencement date; however the provision of a substitute attendee is permitted and is not subject to a fee. Cancellations, refunds, transfers and alternate date changes are not available on special offers and discounted courses. Non-attendance is deemed as cancellation without notice and payment in full is due. All orders placed through the company website are non-cancellable and non-refundable. Maura Fay Learning reserves the right to cancel or reschedule any course. We will endeavour to avoid changes of this nature, if however a change is necessary we will advise the customer as soon as the change is known and we will work with you to reschedule a suitable date or agree an amicable outcome. Attendance of a breakfast event, or any other free event, is subject to approval by Maura Fay Learning. We reserve the right to cancel your registration at any point, without reason.8. PROMOTIONS AND SPECIAL OFFERS Discounts cannot be used in conjunction with other special offers or program types with Maura Fay Learning. Purchases made using a voucher or coupon code are subject to additional terms and conditions and fair use policy.9. REFUNDS In the case where a refund is made to the customer by Maura Fay Learning, the refund may take up to 30 working days to be processed.10.  PERSONAL BELONGINGS Personal belongings are the sole responsibility of the participant. Maura Fay Learning accepts no responsibility for loss or damage.11. SEVERABILITY: If any provision of these terms is held to be invalid, all the other provisions of these terms will remain in full force and effect.12. ENTIRE AGREEMENT: These terms supersede all prior agreements, arrangements and undertakings between the parties and constitute the entire agreement between the parties in relation to the Services.13. ACCEPTANCE: By instructing Maura Fay Learning to commence work or by attending a Maura Fay Learning course (regardless of the booking process/method) you are accepting the above terms.