RESOURCES

EQualise your IQ

We interviewed Michael Tonkin, General Manager of Maura Fay Learning, about the role of EQ in achieving business outcomes. His […]

Viewpoint: Leading the Business

 

The Emotional Intelligence Playlist

There’s quite a buzz around the office at MFL about Emotional Intelligence and Leadership; not surprising considering our upcoming breakfast […]

Viewpoint: Leading Self, Leading the Team

How to be seen as a Trusted Advisor

The term trusted advisor isn’t new, it’s become the default term that many business development professionals aspire too. How do […]

Viewpoint: Leading with Influence

THE GREAT MFL DEBATE – PART 2: Manager or BFF?

This is part two of a two part series. We recommend that you read Part one first.  Manager or BFF? Continuing […]

Viewpoint: Leading Self, Leading the Team

The GREAT MFL DEBATE – Part 1: A Brief History of Motivation

This is part one of a two part series. You can find part two here. I’ve been musing on how […]

Viewpoint: Leading Self, Leading the Team

What is effective coaching?

The term coaching is very popular in management and leadership conversations, and is used widely for a variety of meanings. […]

Viewpoint: Leading the Team

Twenty top tips to present like a gold-medal winning athlete

We can draw a lot of parallels between Olympic sports and public speaking. Getting up to deliver a presentation can feel […]

Viewpoint: Presenting with Impact

Trust – Easy to Say, Hard to Do

The question of what makes a great leader is one that has challenged smart minds and sold many great books […]

Viewpoint: Leading with Influence

Communication – the lifeblood of a project

Communication is the lifeblood of any project: this knowledge area underpins competency in all others. Effective communication is more than […]

Viewpoint: Leading the Business

The winning triad to be an influential speaker

If you’ve ever watched Barack Obama’s Presidential Acceptance Speech of November 2008, you’ll understand how the power of emotions, combined […]

Viewpoint: Presenting with Impact

The value of feedback and coaching conversations

Tesla Motors CEO Elon Musk said: “I think it’s important to have a feedback loop, where you’re constantly thinking about […]

Viewpoint: Leading the Team

The role of a good facilitator

Have you ever been to the symphony or watched a snippet of an orchestra playing on TV? Can you visualise […]

Viewpoint: Leading Self

 

The ABC of resilience and learned optimism

Why is it that when different people are faced with exactly the same circumstances some thrive, some coast, and some […]

Viewpoint: Leading Self

The psychology of leading change

So much of our lives is the product of habit. No wonder we don’t easily welcome change. How can we, […]

Viewpoint: Leading the Team

How to measure ROI of a training program

When I think about measuring Return on Investment (ROI) of a training program, my brain lodges a protest. I agree […]

Viewpoint: Leading Self

How to build a positive personal brand

If someone was to ask you to use three words to describe yourself, what would those words be? And if […]

Viewpoint: Leading Self

Five ways to use a customer-service mindset to enhance your work relationships

Customer service is a well-known and widely-trained skill, and a crucial competency for successfully meeting the needs and expectations of […]

Viewpoint: Leading with Influence