EQualise your IQ
We interviewed Michael Tonkin, General Manager of Maura Fay Learning, about the role of EQ in achieving business outcomes. His […]
Viewpoint: Leading the Business
The Emotional Intelligence Playlist
There’s quite a buzz around the office at MFL about Emotional Intelligence and Leadership; not surprising considering our upcoming breakfast […]
Viewpoint: Leading Self, Leading the Team
How to be seen as a Trusted Advisor
The term trusted advisor isn’t new, it’s become the default term that many business development professionals aspire too. How do […]
Viewpoint: Leading with Influence
THE GREAT MFL DEBATE – PART 2: Manager or BFF?
This is part two of a two part series. We recommend that you read Part one first. Manager or BFF? Continuing […]
Viewpoint: Leading Self, Leading the Team
The GREAT MFL DEBATE – Part 1: A Brief History of Motivation
This is part one of a two part series. You can find part two here. I’ve been musing on how […]
Viewpoint: Leading Self, Leading the Team
What is effective coaching?
The term coaching is very popular in management and leadership conversations, and is used widely for a variety of meanings. […]
Viewpoint: Leading the Team
Twenty top tips to present like a gold-medal winning athlete
We can draw a lot of parallels between Olympic sports and public speaking. Getting up to deliver a presentation can feel […]
Viewpoint: Presenting with Impact
Trust – Easy to Say, Hard to Do
The question of what makes a great leader is one that has challenged smart minds and sold many great books […]
Viewpoint: Leading with Influence
Communication – the lifeblood of a project
Communication is the lifeblood of any project: this knowledge area underpins competency in all others. Effective communication is more than […]
Viewpoint: Leading the Business
The winning triad to be an influential speaker
If you’ve ever watched Barack Obama’s Presidential Acceptance Speech of November 2008, you’ll understand how the power of emotions, combined […]
Viewpoint: Presenting with Impact
The value of feedback and coaching conversations
Tesla Motors CEO Elon Musk said: “I think it’s important to have a feedback loop, where you’re constantly thinking about […]
Viewpoint: Leading the Team
The role of a good facilitator
Have you ever been to the symphony or watched a snippet of an orchestra playing on TV? Can you visualise […]
Viewpoint: Leading Self
The ABC of resilience and learned optimism
Why is it that when different people are faced with exactly the same circumstances some thrive, some coast, and some […]
Viewpoint: Leading Self
The psychology of leading change
So much of our lives is the product of habit. No wonder we don’t easily welcome change. How can we, […]
Viewpoint: Leading the Team
How to measure ROI of a training program
When I think about measuring Return on Investment (ROI) of a training program, my brain lodges a protest. I agree […]
Viewpoint: Leading Self
How to build a positive personal brand
If someone was to ask you to use three words to describe yourself, what would those words be? And if […]
Viewpoint: Leading Self
Five ways to use a customer-service mindset to enhance your work relationships
Customer service is a well-known and widely-trained skill, and a crucial competency for successfully meeting the needs and expectations of […]
Viewpoint: Leading with Influence